TECHNOLOGY

Cloud-Based Service Provider Management

Farming out non-essential or non-core activities in a larger company has become standard fare in the world of efficiency. Running large companies and networks tighter have all but required such. Specialization is frequently handled far better by managed service providers versus a singular entity trying to do everything in a 100 percent vertical approach. However, with every managed...

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Ways Integrated Dealer Systems Make Dealerships Successful

Integrated Dealer Systems is the leading provider of software solutions for RV, marine and trailer dealerships. Founded in 1987 and trusted by more than 9,500+ dealers, IDS offers complete business management solutions from quotes to sales to delivery. The market for selling vehicles is currently more vibrant and cutthroat than ever. Dealerships may consider developing integrated dealer systems...

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The Future of Mobility: Why Companies Should Invest in EV Charging Stations Now

Businesses that don’t invest in EV charging stations could be left behind. EV drivers are looking for places to charge and will visit companies that provide them. EV owners also appreciate communities that offer green amenities like EV charging stations. These communities become preferred places to live, work and shop/play. Reduced Carbon Footprint As EV adoption increases, businesses...

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The Role of EDR Security in Strengthening Cybersecurity Postures for Businesses

EDR enables security teams to discover threats lurking undetected on endpoints. This is accomplished through key capabilities: detection, containment, and investigation. EDR uses machine learning to understand normal behavior on an endpoint, detecting when activity deviates. It is then able to isolate the suspected threat and take action. Detection When a threat or suspicious activity is detected, EDR security automatically...

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Key Distinctions Between GA4 and UA

GA4 has a lot more information about users compared to UA. It includes a primary metric called Total Users and reports on New and Returning Users. The primary difference between GA4 and UA is how events are tracked. UA uses an event-type system with categories, actions and labels, while GA4 has a data stream model. Internal Traffic Filter...

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Integrating Voice and Chat Support: Zendesk Call Center Software Integration Strategies

Providing seamless and efficient support to preserve customer satisfaction is the key to the business’s success in this customer-centric commercial landscape. Zendesk, a leading customer service platform, offers call center software solutions that integrate voice and chat support, enabling businesses to streamline their customer interactions.  In this blog post, we will explore various integration strategies to enhance voice...

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The Importance of Cybersecurity in the Financial Services Industry

The financial services industry houses vast amounts of sensitive information hackers would love to steal. This can include everything from personal health information to login credentials. This data allows cybercriminals to steal money and other assets, which is why banks need strong cybersecurity. They must also comply with rules and regulations to avoid fines and reputational damage. Protection...

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Community Solar: What Is It? How It Saves You Money

Community solar lets you benefit from clean energy without a costly installation. It uses virtual net metering to offset the electricity you consume through your utility bill with solar credits. Subscribers (individuals, businesses, municipalities, co-ops/condos) receive credits on their monthly electric bills. These credits are based on the amount of clean energy the community solar project generates. It’s...

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